Analista Júnior de Customer Success – Pós-Venda | Customer Success – After Sales (BRASIL, REMOTO)

AMORIM Global is a  consultancy specialized in International Solutions, providing for individuals and businesses who believe in a world without borders. We offer services related to  international law, immigration, international tax, investor advisory and international business .

ABOUT THE POSITION

As a Customer Service Analyst with a Post-Sales Focus, you will play a key role in ensuring client satisfaction, fostering long-term relationships, and optimizing customer retention. This position is ideal for a proactive, customer-oriented professional who is eager to support clients after the sales process, ensuring they receive continuous value and a seamless experience.

YOUR DAY-TO-DAY

Your daily tasks will include:

• Client Engagement & Relationship Management – Maintain ongoing communication with existing clients, ensuring a smooth post-sales experience.
• Customer Support & Issue Resolution – Assist in resolving inquiries, complaints, and post-sales concerns, ensuring quick and effective solutions.

THE PERSON WE'RE LOOKING FOR

The ideal candidate for this position should have:

• Major degree in business, marketing or a related field.
• Exceptional verbal and written communication skills in English and Portuguese.
• Professional, volunteer or academic experience with customer experience.
• Innovative vision and adaptability to navigate complex issues.

Amorim is an inclusive environment where we value diversity and the unique contributions of each individual. If you have read and are interested in this opportunity, please apply now, and let's build a borderless world together!